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Using the user list

Who can access it?

  • System Administrators only.

Use the user list to locate and manage accounts across the system: check statuses, review last login, and jump into a user profile to approve/activate or edit details.

What you’ll see at a glance

  • Columns: Name, Email, User type, Active status, Created date, Last login.
  • Tabs: Active, Inactive, Awaiting approval (results and counts are scoped to the selected tab).

Open a row to view the full user profile.

Search by name or email in the selected tab.

  • Results include only users in the current tab (Active vs Inactive vs Awaiting approval).
  • Switch tabs to broaden your search if you don’t find the user where you expect.

Filters

Narrow results to find the right account quickly. Common filters:

  • Organisation (where the user holds a staff role)
  • Last login (e.g., before/after a date)
  • User type

Click Apply to update results. Use Clear to remove all filters.

When to use this section

Open the user profile when you need to:

  • Approve or Make active/inactive
  • Edit name, email, or user type
  • Review which organisations they belong to (roles are managed on each organisation’s Staff tab)

Useful links

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